When is the last time you sent a thank you note, or picked up the phone to call a customer and just say “thank you for your order”? We just don’t say “thanks” as often as we should. While a polite “thank you” may just be the nice thing to do, there is a good business case to be made for thanking customers more often.
One of the best things a sales person can do is stand out from the crowd. So few people say than you these days, you will be among the few if you take the time to be polite. So the next time you receive an order, pick up the phone or write a nice e-mail to say “thanks”. If you really want to stand out from the crowd, get out pen an paper and drop a hand written note in the mail.
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